Live Support

Work hours

We provide live support between 8:30 AM and 6:30 PM (GMT +2) Monday - Saturday.

1. 1

   Please run the ADeko support tool by one of these methods

   • Please download and run ADeko Remote Support tool.
     OR
   • If you can run ADeko 9 or ADeko X, click the menu item Help > Remote Support.
     OR
   • If you have ADeko 9 or ADeko X installed on your computer but could not run, follow the steps below: 

     Windows Start > Programs > ADeko 9 or ADeko X > Remote Support

2. 2

   And then contact us

   nuriye@adeko.com.tr   keremt@adeko.com.tr

3. 3

   Tell the ID of the ADeko support program to our staff

   

   ID of ADeko Live Support software is the number on the field marked by the red ellipse.